Guest Service Evaluations
Guest Services Training
Property Service Training
Interim Department Management
THIS IS TEMPORARY TEXT FOR PLACEMENT
Identifies areas for venue/event reviews to establish baseline and effectiveness of existing programs.
Works with Casino Marketing staff to enhance overall performance and creates event
entertainment and promotional calendars as needed.
Reviews staff effectiveness and identifies areas of opportunity for improvement.
Reviews floor promotions and revenue levels associated with marketing initiatives.
Establishes guidelines for customer service satisfaction levels.
Consulting • Casino • Hotel • Promotions • Entertainment • Training
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848 N. Rainbow Blvd. #4034 Las Vegas, Nevada 89107