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THIS IS TEMPORARY TEXT FOR PLACEMENT
Identifies areas for venue/event reviews to establish baseline and effectiveness of existing programs.
Works with Casino Marketing staff to enhance overall performance and creates event
entertainment and promotional calendars as needed.
Reviews staff effectiveness and identifies areas of opportunity for improvement.
Reviews floor promotions and revenue levels associated with marketing initiatives.
Establishes guidelines for customer service satisfaction levels.

Property Hospitality

Guest Service Evaluations

Guest Services Training

Hotel Assessment

Property Service Training

Management Training

Budget Review

Communications Training

Interim Department Management

Performance Management

Office Procedures

database support

Consulting • Casino • Hotel • Promotions • Entertainment • Training
•  •  •  •  •  •

848 N. Rainbow Blvd. #4034 Las Vegas, Nevada 89107

941-405-4312

TheHouseAdvantage@dsmlv.com

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