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THIS IS TEMPORARY TEXT FOR PLACEMENT
Identifies areas for venue/event reviews to establish baseline and effectiveness of existing programs.
Works with Casino Marketing staff to enhance overall performance and creates event
entertainment and promotional calendars as needed.
Reviews staff effectiveness and identifies areas of opportunity for improvement.
Reviews floor promotions and revenue levels associated with marketing initiatives.
Establishes guidelines for customer service satisfaction levels.
Property Hospitality
Guest Service Evaluations
Guest Services Training
Hotel Assessment
Property Service Training
Management Training
Budget Review
Communications Training
Interim Department Management
Performance Management
Office Procedures
Consulting • Casino • Hotel • Promotions • Entertainment • Training
• • • • • •
848 N. Rainbow Blvd. #4034 Las Vegas, Nevada 89107
941-405-4312
TheHouseAdvantage@dsmlv.com
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